Online Training - Internal Communication Skill for Professional

OVERVIEW Dalam sesi Internal Communication Skill for Professional ini kita akan mempelajari teknik mengenali karakter tim atau pelanggan anda dengan lebih cepat dan cara menyiapkan strategi yang efektif untuk membangun komunikasi yang professional.   MATERI

1. Building a Foundation
2. Setting Clear Goals for Your Communication
3. Determining Outcomes and Results
4. Initiating Communications
5. Avoiding Communication Breakdowns
6. Creating Value in Your Conversations
7. Taking Personal Responsibility
8. Translating Across Communication Styles
9. Identifying The Four Communication Styles
10. Bridging Communication Styles
11. Listening for Improved Understanding
12. Tools for Active Listening
13. Interpreting Nonverbal Cues
14. Achieving Genuine Communication
15. Creating Openness
16. A Three-dimensional Model of Behavior
17. Matching Your Body Language to Your Message
18. Cross-Cultural Communication
19. Navigating Beyond Cultural Boundaries
20. Working with Filters and Assumptions
21. Working Constructively with Emotions
22. Dealing with Anger
23. Managing Emotionally Charged Situations